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How Hotel Business in Uzbekistan Tries to Catch Up with Rising Flow of Tourists

In the country, tourism already has high priority and authorities are providing this type of business with finance

Image: Andrei Bortnikau/Shutterstock

By the end of 2021, Uzbekistan is planning to double its number of guest rooms as the market requires more of them for foreign tourists.

Pavel Nosachev
Tashkent

About 6.7 million foreign tourists visited Uzbekistan in 2019. Three years earlier this figure was only 2.2 million. As the World Tourist Organization (UNWTO) estimates, Uzbekistan holds the fourth position among countries with fast-developing tourism industries. However, the rising flow of foreign guests showed some shortcomings fir Uzbekistani tourism. One of the main pressure points is a low number of guest rooms.

Bed space under Uzbek sun

According to the State Tourism Committee of Uzbekistan, early this year there were 1,200 hospitality business sites including hotels (70%), hostels (18%) and other options (12%). The total number of rooms is about 24,000, with a total of50,000 beds available. “On average 83% of all rooms were booked in 2019. This is a very good result. Sometimes in peak season, it’s very hard to find available rooms in famous tourist centers like Tashkent or Khiva, Samarkand, and Bukhara,” says Shukhrat Isakulov, head of the Department on Strategic Development and Human Resources of the State Tourism Committee.

As Farangiz Abdullaeva, head of the Uzbekistan Association of Hoteliers noted, because of high demand the seasonal swing is no longer crucial. “Usually Uzbekistan tourism is considered seasonal, but in 2019 demand for room inventory was throughout the year,” she stated.

Support by the money

Authorities labelled tourism a strategic industry and are now trying to resolve problems with the shortage of available rooms. In 2019 the country launched a program to subsidize the construction of new hotels. The state covers developers' expenses in the amount of 40 million Uzbekistani soʻm ($4,200) for one room for three-star hotels and 65 million sums ($6,800) for a room in four-star hotels.

Aziz Tashev, the owner of the three-star Sogdiana Hotel in Samarkand, is one of those entrepreneurs who has already taken advantage of such support. “Thanks to this subsidy, we were able to cover our expenses by 20%; in total, we received 4.08 billion soʻm (equivalent to $ 428 thousand). This is significant support for us. It is impossible to develop tourism so fast without support from the state,” Tashev said.

The subsidy program will run until 2022. During this time, the number of hotels in the country should double (up to 2,400) and the number of rooms should increase to 50,000. Last year, 270 new hotel business facilities were built in Uzbekistan.

Change one’s lifestyle and become a hotelier

Uzbek authorities are ready to support local entrepreneurs not only with money but also with administrative power to simplify the procedure and requirements for obtaining a license for this type of activity. As a result, the number of guest houses and hostels has risen sharply in the country. According to Shukhrat Isakulov, these small businesses helped to manage the situation during peak periods in the 2019 tourist season.

The first hostel in Tashkent was opened by Abdulaziz Ikramzhanov and his parents more than a year ago. Now he is very confident that this type of hotel has great prospects in Uzbekistan. “We do not feel much competition, and there is no diversity among hostels either. Uzbeks are used to living in large houses, and now more and more people understand that it is normal to use their home to accommodate guests for money. Moreover, no additional paperwork is needed,” Ikramzhanov says.

The lack of bureaucracy to start a hotel business leads some owners of apartments to register their property as a hostel. According to Tashkent realtors, this trend is driven by a lack of available rooms in hotels and demand for apartments by daily rent. As Uzbekistani law requires foreigners to register at a place of stay if they do not leave the country before three days, hostels help to do that because they are registered in the state database.

“Now we see that many entrepreneurs are interested in tourism and shift here from other business segments. Businesses in tourism can be paid off very quickly, especially when there is such high demand for rooms,” Shukhrat Isakulov describes.

The deficit in rooms also affects the pricing policy of hotels, he says. “At the moment, hotel prices in Uzbekistan are relatively higher than in other countries. In Tashkent or Bukhara, a room in a three-star hotel will cost about $40-50,” Isakulov said. He is confident that the situation will change when more hotels in the country start operation.

Living well is not forbidden

The growth of tourist activity provoked interest in Uzbekistan from companies that specialize in the construction of five-star hotels and large hotel complexes. Currently, there are only two hotels of the highest segment in the republic - Hyatt Regency and Hilton, both located in Tashkent. According to Farangiz Abdullayeva, by the end of the year, the Marriot hotel will be opened in the Uzbekistani capital.

“Negotiations are ongoing with Sheraton and InterContinental - these are the brands that were on our market, but for some reason left it. Now they are returning, and very active. There was information, but not yet confirmed that the Four Seasons wants to enter our market. Big brands show great interest in Samarkand. Large hotel chains want to enter the local market because there are many different preferences for hotels in the country,” Abdullaeva emphasized.

Another reason why global hotel chains are so interested in Uzbekistan is the growth of business activity in the country. In turn, it stimulates the development of such a direction as MICE tourism which involves holding large business events, forums, congresses and so on. “We see that strong demand is the main reason more hotels with conference rooms currently are under construction. Therefore, Uzbekistan can pose itself as an effective platform for various business events,” she said.

Hotels without service - money down the drain

The development of the hospitality industry has also required new, well-trained workers. To guarantee high-quality service and to train personnel, the State Tourism Committee has created an institute of tourism development (methodological center for new standards and training programs development) as well as Silk Road International University in Samarkand for future tourist managers. Besides, last year 18 professional colleges in all regions of the country came under the jurisdiction of the State Committee for Tourism. The Association of Hoteliers of Uzbekistan opened its academy of hospitality. These education centers are expected to train personnel for the whole industry and hotels in particular.

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Новостройки: ждать или покупать

Экспертное мнение основателя сайта korter.kz

Фото: Офелия Жакаева

Девальвация национальной валюты на фоне пандемии и падения цен на нефть поставила под угрозу накопления людей. Многие задаются вопросами: как изменятся цены на жилье, брать ли жилье сейчас или отложить покупку? Основываясь на реальных цифрах, проанализируем динамику цен и рис­ки покупки жилья в текущих условиях. 

Цена вопроса

Пока новостройки возводят из материалов, закупленных по докризисным ценам, большинство застройщиков сможет удерживать стоимость квартир на прежнем уровне.  

В начале марта купить квартиру в новостройках Нур-Султана можно было по цене $830 за кв м. Меньше чем за месяц, к 1 апреля, из-за девальвации стоимость квадратного метра снизилась почти на 15% – до $700.

Плановое смягчение карантинных мер в апреле привело к укреплению тенге. В итоге к 1 мая средняя цена квадрата в Нур-Султане подросла до $740, в Алматы – до $1 060. Минимальный порог пройден, цена в долларах будет расти и дальше, так как застройщики будут повышать цены на жилье, как только столкнутся с закупкой подорожавших материалов.

Влияние внешних факторов на строительный рынок имеет эффект запоздания в пару месяцев. Поэтому потенциальным покупателям не стоит откладывать покупку – уже летом цена в Нур-Султане может вернуться к отметке $830 за кв. м.

При выборе жилья стоит учитывать, что цена квадрата в новостройках экономкласса может отличаться от цены элитного жилого комплекса (ЖК) в несколько раз. Так, в Актау цены на экономичное жилье начинаются от 75,8 тыс. тенге за кв м, что в 13,2 раза меньше, чем цены в самых дорогих новостройках – 1 млн тенге за кв м. В Алматы стоимость нового жилья может отличаться в 7,4 раза, а в Нур-Султане  – в 6 раз. Самые низкие цены на квадрат экономкласса – в Актау (75,8 тыс. тенге),  Актобе (120 тыс. тенге) и Атырау (130 тыс. тенге). А самые высокие – в Шымкенте (205 тыс. тенге), Караганде (190 тыс. тенге) и Кокшетау (180 тыс. тенге). Что касается элитного жилья, то тут безусловный лидер – Алматы с ценой 1,26 млн за квадратный метр. В столице квадрат в ЖК элиткласса составляет 830 тыс. тенге.

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Как минимизировать риски

С одной стороны, по фактору цены сейчас хорошее время для покупки, но с другой – возросли риски купить квартиру в потенциальном недострое. 

Чтобы снизить риск, детально изучайте опыт застройщика и его репутацию на рынке. Ознакомьтесь с его объектами и проектной документацией заинтересовавшего вас дома. За этапами строительства вашего потенциального жилья можно следить онлайн – актуальные сведения и свежие фото со стройплощадок размещаются как на сайтах застройщиков, так и на цифровых порталах, где собрана информация обо всех новостройках. Выбор квартиры в ЖК, где предоставляются гарантии на завершение строительства от Фонда гарантирования жилищного строительства, еще больше минимизирует ваши риски.

Застройщики Казахстана практически не прекращали строительство во время ЧП. Большинство из них имеет финансовые резервы на случай непредвиденных обстоятельств. Но такой форс-мажор, как пандемия, вполне может увеличить процесс строительства на несколько месяцев от заявленных сроков, и это нормально в сложившихся обстоятельствах.

Подведем итог

Снижения цен на новое жилье в ближайшем будущем ожидать не стоит. К тому же сейчас девелоперы готовы предложить заинтересованному покупателю дополнительные скидки. Риски же существуют, но их можно минимизировать, собрав детальную информацию о застройщике. Поэтому обдуманная покупка квартиры в новостройке в текущих условиях, на мой взгляд, – хорошая стратегия.

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